We have absolute confidence that you will be happy with the results from your teeth whitening treatments. In the unlikely event that you are not happy, please refer to our terms and conditions.

Home whitening kits:

If you are unhappy with your whitening kit purchase then return the item unused to our HQ for a full refund. If you have used the kit but are unhappy with the results, please follow the steps below.

To qualify for a refund on home whitening kits simply follow these instructions:

  1. Take a photo of your teeth before using our Teeth Whitening Kit.
  2. Take a photo of your teeth after completion of The Kit, ensuring use as recommended, along with a photo of the used product.
  3. Email our customer experience team (Email Us) with the above.
  4. Your application will be reviewed and considered within 3-5 days.

All refund requests must be submitted within 30 days of purchase. All photos must be time and date stamped.